Dell Inc. is an American multinational company based in Texas that is well known for its manufacture, sales and support of computer related products and peripherals such as desktops, laptops and so forth. Dell is named after Michael Dell who founded the company in 1984 as PCs Unlimited. Back then they sold IBM compatible computers that were built using stock components. This venture was successful and in 1988, Michael changed the name of his company to Dell Computer Corporation. More success was to follow as in 1992 Fortune Magazine included Dell Computer Corporation in the list of fortune 500 companies, making Michael the youngest CEO of a fortune 500 company.
Dell is currently one of the largest PC manufacturers in the world and has expanded beyond computers, such as monitors, projectors, printers, etc. So there is a fairly good chance that you own a Dell product. Unfortunately, Dell products are perfect and there is a small possibility that you will run into an issue while using your product. At times like these you would want the best and most reliable method of getting Dell help. Unfortunately, there are many forms of technical support and getting reliable support is crucial. The three most common form of support are traditional tech support, official Dell help and support and online technical support.
Traditional tech support is the one where you have to call up a repairman to your home or have to take your Dell product for a repair center. While service that you get is usually reliable, it is usually quite expensive not to mention the fact that it's quite inconvenient. You usually have to wait a couple of hours for the repair technician to show up at your home or wait till the repair centre opens. This can be a real headache if you require Dell support late at night or during a holiday.
Dell does have an official Dell help and support page that you can visit to get free Dell support, but the page just provides a text guide. This can be a bit tricky if you aren't too familiar with computer terms or if you are too busy to do it on your own.
You can also call up an online technical support company that specializes in providing third party Dell help and support. These companies employ the best tech support experts with many years of experience providing not just Dell help, but help for other manufacturers as well. This form of technical support combines the ease and reliability of traditional tech support with the convenience of official support pages. These companies are open 24x7, so you can call them up at any time. The only thing you need to do is grant them permission to temporarily access your computer, once you do that, you can sit back and relax while they go about fixing your issues.
Article Source: https://EzineArticles.com/expert/Martin_D_C/1237938
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